Rand SIM Technical Support
Once you submit a support case via our online form, you will immediately receive an email response with a case number, and an engineering specialist from the Rand Simulation support team will contact you within one business day. When needed, we have full access to the Ansys technical experts, so even your most challenging cases will get resolved in a timely manner.
Must be a current customer on active TECS (maintenance) to qualify for direct technical support. All other submissions will be addressed through our sales team.
Ansys Tech Support & Installation Self-Service Guides
Based on high-volume support ticket topics, our customer installation and technical support page provides valuable resources for you and your team to use. Many of these problems are common and can typically be fixed by following our step-by-step instructions.
Ansys Customer Portal
Access product downloads, installation help, tutorials and application examples.
Ansys Discovery Forum
Ansys User Enhancement Requests
This system includes community voting, direct file upload/management, a sleek new interface, and more.